We get it—life happens! To help keep our classes running smoothly and give everyone a fair shot at a spot, we do have a late cancel/no-show policy in place. Please cancel out at least 3 hours before class to avoid a fee.
- For all fitness classes (Hot Pilates, LIIFTED, HotBoxx, Hot Buti + any future sweaty formats) late cancels or no-shows will result in a $5 fee.
- Sweat Cycle is a little different—due to limited bikes and high demand, late cancels or no-shows will be charged a $20 fee. We offer a 5-minute grace period for late arrival, but after that, entry won’t be permitted.
For waitlists: We will only move you into class if we’re able to reach you and receive verbal confirmation. If you do not confirm, you will not be added to class and will not be charged. If you confirm your spot and do not attend, the applicable late cancel/no-show fee will apply.
If a no-show or late fee is applied, any class credit used to book will be returned to your account for future use. Please note, all late cancel/no-show fees are non-refundable.
Thanks for helping us keep the energy high, the rooms flowing, and the vibes strong for everyone. 🩵🧡💦